Safe Gaming

Responsible Gaming – The Score 365 Commitment

At Score 365, we believe entertainment is best enjoyed when it's mindful and in control. We want you to have fun — but never at the cost of your wellbeing.

Set Limits

Set your own deposit and betting limits

Take a Break

Activate a gaming break whenever you feel you need one

Self-Exclusion

Long-Term Account Suspension Option

Support

24/7 Support & Professional Guidance

Our Responsible Gaming Tools

At Score 365, we've put in place a number of effective tools to help ensure responsible gaming

Deposit Limit

You can set your own daily, weekly, or monthly deposit limits. Stay within your budget and avoid overspending.

Time Limit

Decide in advance how long you'll play each day. Once your time is up, the system will automatically send you a reminder.

Loss Limit

Betting will automatically stop once you've lost a set amount. This protects you from chasing losses in the heat of the moment.

Cooling-Off Period

Take a voluntary gaming break from 24 hours up to 30 days. You won't be able to log in to your account during this period.

Self-Exclusion

If you need a longer break, you can fully deactivate your account for anywhere from 3 months to 5 years.

Reality Check

You'll be reminded at set intervals of how long you've been playing — helping you keep track of time.

1What Is Responsible Gaming and Why It Matters

Responsible gaming means enjoying gaming or betting consciously, within a plan, and within your means. At Score 365, entertainment always comes first — but we're equally committed to making sure it never has a negative impact on anyone's life.

Online betting can be an enjoyable form of entertainment, much like going to the movies or dining out. Problems arise when it gets out of hand. Research shows that online gaming usage is growing rapidly across South Asia, including Bangladesh — and with that growth comes a greater responsibility to game responsibly.

Score 365 never wants anyone to gamble with household money or their savings. Our responsible gaming policy exists for exactly this reason — so every member can enjoy playing, safely.

Keep in mind: Betting is a form of entertainment, not a source of income. Only ever wager what you can afford to lose without it affecting your day-to-day life.

2The Golden Rules of Safe Gaming

For a safe and enjoyable gaming experience on Score 365, we recommend following a few simple guidelines:

  • Set a budget: Set a fixed gaming budget at the start of each month and stick to it.
  • Don't chase your losses: Avoid the urge to chase losses by placing bigger bets to recover money you've lost.
  • Stay clear-headed: Avoid placing bets when you're angry, frustrated, or stressed.
  • Take a break: Avoid long, uninterrupted sessions. Take at least a 15-minute break every hour.
  • Make time for family and friends: Don't let gaming affect your social life or your relationships with family.
  • Don't play under the influence of alcohol: Make decisions with a clear head, not under the influence.
  • Don't use gaming as an escape: Using gaming to escape life's problems is a warning sign.

Test Yourself

If you answer "Yes" to any of the questions below, please speak with our support team.

1

Are you spending more on betting than your set budget allows?

2

Are you placing more bets to try to win back money you've lost?

3

Are you lying to family or friends about your gaming?

4

Is gaming starting to feel more important than work, studies, or your relationships?

5

Do you feel restless or irritable when you're unable to game?

6

Are you spending money meant for household or essential expenses on gaming?

If you answered "Yes" to two or more questions, please contact our support team or activate self-exclusion from your account.

3How to Use the Limit-Setting Feature

After logging in to Score 365, you can easily set the following limits in your account settings:

Limit Type Options Effective From
Deposit Limit Daily / Weekly / Monthly Instant
Bet Limit Maximum amount per bet Instant
Loss Limit Daily / Weekly / Monthly Instant
Session Time Limit 30 minutes – 8 hours Instant
Cooling-Off 24 hours – 30 days Instant
Self-Exclusion 3 months – 5 years Within 24 hours

Reducing a limit takes effect immediately. However, increasing a limit requires a 7-day waiting period — this protects you from raising limits on impulse.

4How to Activate Self-Exclusion

If you feel you need an extended break, follow the steps below:

1

Log in to your account

Log in to your Score 365 account and click the profile icon in the top right corner.

2

Go to Responsible Gaming Settings

Go to your account settings and find the "Responsible Gaming" section.

3

Select Self-Exclusion

Select the "Self-Exclusion" option and set your preferred duration.

4

Confirm

Please confirm your decision. Your account will be suspended within 24 hours and a confirmation email will be sent to you.

5

Contact Support

Need extra support? support@score365.clickEmail us at

5Signs of Gaming Addiction & How to Address Them

Gaming addiction can develop gradually, so recognizing the early signs is important. Score 365 wants every member to live a healthy and happy life.

Early signs of addiction:

  • Feeling restless or irritable when unable to game
  • Spending more time and money than planned
  • Hiding your gaming activity or lying about it
  • Neglecting work, studies, or relationships
  • Neglecting sleep, meals, or your health

What to do if you notice these signs:

  • Activate a cooling-off period or self-exclusion on Score 365.
  • Talk to a family member or a close friend.
  • Seek advice from a professional mental health specialist.
  • Reach out to our support team — we're here to help, no judgment.

Asking for help takes courage, not weakness. The score 365 support team is ready to assist you with complete confidentiality.

6Minor Protection

Score 365 strictly prohibits anyone under 18 from opening or using an account. Here's what we do to protect minors:

  • Age verification is mandatory at registration.
  • If there's any doubt, a national ID or passport may be requested for verification.
  • Any account identified as belonging to a minor will be closed immediately.
  • Parents can install parental control software on their child's devices.

If you suspect a family member is using your account to gamble, change your password immediately and let us know.

Gaming Risk Level

Know where you stand and stay self-aware

Safe Zone Below 5% of budget
Caution Zone 5–15% of Your Budget
Danger Zone More than 15% of budget

Quick Tips

  • Set a budget before you play
  • Set a timer before you play
  • Celebrate a win, then know when to stop
  • Stay calm when you lose
  • Spend time with your family
  • Contact support if you need help

Need support?

Our responsible gaming team is available 24/7. We're here to help, no questions asked.

Live Chat – Available 24/7
Contact Us Now

Have more questions?

Find answers to all responsible gaming questions on our FAQ page.

View FAQ

Play responsibly, Score 365Enjoy on

Your safety is our priority. Register today and enjoy gaming responsibly using our suite of responsible gaming tools.

18+ Only Limit-Setting Features 24/7 Support Self-Exclusion Feature
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