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Score 365 FAQ — All Your Questions Answered

You'll find answers to most of your questions right here. Learn everything about accounts, payments, bonuses, and gaming.

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Account & Registration

Answers to all questions about opening an account, logging in, resetting your password, and updating your profile.

Deposits & Withdrawals

Information on depositing, withdrawing, processing times, and payment gateways.

Bonuses & Offers

Rules for welcome bonuses, cashback, reload offers, and redeeming vouchers.

Betting & Gaming

Questions and answers about betting rules, understanding odds, live betting, and game types.

Security & Verification

A guide to KYC verification, two-factor security, and account protection.

Support & Contact

Learn about customer service, Live Chat, email support, and how to submit a complaint.

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Account & Registration

To register on Score 365, you will need an active mobile number or email address, a strong password, and you must be at least 18 years of age. Registration is completely free and can be completed in just a few minutes. Registration page and get started right now.

No. Under score 365 policy, each person may hold only one account. Attempting to open multiple accounts may result in all accounts being suspended and any winnings being forfeited. If you run into any issues, please contact our support team.

If you're having trouble logging in, first make sure your username and password are entered correctly. If you've forgotten your password, Login page Click the "Forgot password?" link to reset your password. After 5 consecutive failed login attempts, your account will be locked for 30 minutes. If you're still having trouble, contact us via Live Chat.

If you wish to close your account for any reason, email our support team. You will be given the opportunity to withdraw any remaining balance before closure. If you want to close your account for responsible gaming reasons, Responsible Play View page.
Deposits & Withdrawals

Score 365 supports multiple deposit methods:
  • Mobile Pay, Nagad, Rocket — Mobile Banking
  • Debit & Credit Cards (Visa, Mastercard)
  • Net Banking
  • Cryptocurrency (USDT, BTC)
  • Voucher Code
Instant credit is available across all payment methods.

The minimum deposit at Score 365 is just ৳200. This limit applies to both mobile banking and card payments. A welcome bonus is available on your first deposit — for more details, Bonus page here.

Most withdrawals are processed within 24 hours. Mobile banking typically takes 1–4 hours, while bank transfers take 1–3 business days. KYC verification is required before your first withdrawal.

First, wait 30 minutes — network issues can sometimes cause a short delay. If the credit still hasn't appeared, contact our support team with a screenshot of the payment or the transaction ID. We'll resolve it quickly.
Bonuses & Offers

After registering at Score 365, a welcome bonus is automatically applied to your first deposit — no separate code needed. For full details on the bonus amount and terms, Bonus page here.

Bonus funds cannot be withdrawn directly. They become withdrawable after wagering a specified amount using the bonus — this is known as the wagering requirement. Each bonus has its own wagering conditions, which on the Bonus page will be visible.

To redeem a voucher code, Voucher page Go and enter the code in the designated field, then submit. If the code is valid, the credit will be added to your account instantly. Each code can only be used once.
Betting & Gaming

Live Betting lets you place bets on a match in real time as it unfolds. After the match starts, odds update after every ball, goal, or point, and you can make your decision right in the moment. on the Match Odds page Watch all live matches.

Once a bet is confirmed, it generally cannot be cancelled. However, if a match is cancelled or postponed, your stake will be refunded. If the Cash Out feature is available, you can close your bet at a set amount before the match ends.

Score 365's In the Jackpot section You can win a jackpot by playing eligible games. Every bet contributes to the jackpot pool, and a winner is selected at random. The more consistently you play, the better your chances.

New games are added to Score 365 regularly. To see the latest additions, New Games page go there. To see the full list of all games, Games page here.
Security & Verification

KYC (Know Your Customer) is the identity verification process. You'll need to complete KYC once before making a withdrawal. This involves uploading a photo of your national ID or passport along with a selfie. It's there to keep your account secure.

Go to Account Settings and enable 2FA under the "Security" option. You can set up two-step verification using a mobile OTP or the Google Authenticator app. With 2FA enabled, no one can access your account even if they know your password.

Change your password immediately and notify our support team. We will temporarily lock your account and investigate. Score 365 will never ask for your password via email or SMS — treat any such message as phishing.
Support & Contact

There are three ways to reach support on Score 365:
  • Live Chat — fastest option, active 24/7
  • Email: support@score365.click
  • Find the answer yourself on the FAQ page
Support is available in Bengali.

To submit a complaint, email support@score365.click. Write "Complaint" in the subject line and describe the issue in detail. We typically respond within 24–48 hours. For urgent matters, please reach us via live chat.

Score 365 takes responsible gaming very seriously. To set deposit limits, take a temporary break, or for self-exclusion, Responsible Play page Visit us. If you notice signs of gaming addiction, contact support right away.

Quick Links

Register Enter View Bonuses Financial Transactions Responsible Play

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Popular Questions

About Score 365 FAQ

The Score 365 FAQ page is designed to give Bangladesh players quick answers to common questions. We know online betting and gaming can raise a lot of questions — especially for newcomers. That's why the Score 365 FAQ is built to be as thorough and straightforward as possible.

From opening an account to deposits, withdrawals, bonuses, betting rules, and security — you'll find answers to everything on the Score 365 FAQ. New questions and answers are added regularly so you always have the latest information.

If you still can't find an answer to your question, our 24/7 live chat support is always here to help. Chat in Bangla and get a quick resolution.

Please note: Betting and gaming at Score 365 is for users aged 18 and above only. Please play responsibly.

Get help another way

Need help beyond the FAQ? We're always here

Live Chat

For the fastest resolution, use Live Chat. Average response time is 30 seconds. Available 24 hours a day, 7 days a week.

Email Support

For detailed issues, write to us at support@score365.click. You will receive a reply within 24–48 hours.

Terms & Conditions

For full terms and conditions, Terms & Conditions and Privacy Policy View page.

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